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Installing the App and Selecting/Changing PlansUpdated 2 months ago

Audience: Ecommerce Managers, Shopify Store Owners, CSMs

Purpose: This guide walks you through how to install the LyveCom app on Shopify and select or change your subscription plan.


Installing the LyveCom App and Selecting a Plan

Step 1: Install the LyveCom App


Step 2: Access the LyveCom Sales Channel

  • In your Shopify Admin, navigate to Sales Channels

  • Click on LyveCom


Step 3: Enable Pixel Mode

  • Under the Account section, locate Pixel Mode

  • Click Turn On 


Step 4: Select or Change Your Plan

  • Go to the Plans section

  • Choose the plan that best fits your needs 


✅ LyveCom is now installed and configured with your selected plan!

Next step: Turn on your App Embed in Shopify so Lyve can appear on your store: Turning On your App Embed in Shopify


Have more questions? Reach out to our support team - we’re happy to help!

Happy selling! 





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