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Test Your Livestream WidgetUpdated 2 months ago

Platform: Shopify + LyveCom

Intended Audience: Ecommerce Managers, Marketing Teams, Shopify Site Admins
Purpose: This guide helps new users of the LyveCom app test their livestream setup on a Shopify store—ensuring your video widget, product sync, and checkout flow are working correctly before going live.

Shopify Livestream Setup: Test Your LyveCom Widget 

Step 1: Find Your Test Page

After installing the LyveCom app, you’ll see a new page in your Shopify dashboard called “Test Your Setup.”

  • Go to Online Store → Pages → Test Your Setup

  • This page may appear empty at first—but don’t worry!

  • The LyveCom streaming widget is already embedded and will display content once you go live.

Note: Make sure to customize your widget branding in the LyveCom dashboard before proceeding.

Step 2: Open Your Scheduled Test Livestream

Head to your scheduled test livestream in the LyveCom dashboard. This is where you’ll:

  • Add products from your Shopify catalog

  • Choose your streaming method

  • Preview how your content appears in the widget

Step 3: Sync and Add Products

Confirm that your Shopify product catalog is synced with LyveCom. Then:

  1. Click into your test livestream event

  2. Select “Add Product”

  3. Choose a few items from your catalog to include in the test

These products will appear in the widget once you go live—perfect for testing product visibility and the checkout experience.

Step 4: Select Your Streaming Method

From the “How will you be streaming?” dropdown, choose one of the following options:

  1. Larix Streaming App (recommended for ease and stability)

  2. Mac Camera (quick and simple)

  3. OBS or RTMP Stream (advanced control)

  4. Pre-Recorded Video Upload (for hands-off demos) 

Step 5: Go Live and Preview Your Widget

Once you go live in your test event:

  • Return to your “Test Your Setup” Shopify page

  • Watch the LyveCom widget display your livestream content

  • Test video playback, product interaction, and checkout flow

Use this moment to confirm everything is functioning as expected.

Have more questions? Reach out to our support team - we’re happy to help!

Happy selling! ✨

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