Live InsightsUpdated 2 months ago

Intended Audience: Hosts, Brand Teams, Marketing Managers

Purpose: Understand how to monitor real-time engagement metrics during a livestream and apply insights to optimize future streams.

📊 Using the Live Insights Dashboard

Monitor Engagement & Improve Performance

Get real-time feedback during your stream to see what’s working—and when viewers are ready to buy.

What Is the Live Insights Section?

The Live Insights section gives you real-time feedback during your livestream. You can monitor key metrics to see how your audience is engaging in the moment.

Here’s what you’ll see:

• Active Views – The number of people currently watching

• Active Carts – How many viewers have added items to their cart

• Checkouts Initiated – How many have started the checkout process

These insights help you recognize when your audience is most engaged — and when they’re most ready to buy.

Use this data to identify what’s working during the stream and apply it to future events to boost performance over time.